Frequently Asked Questions
Everything you need to know about your Paullie Skin journey.
Are Paullie Skin products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective for all skin types, including sensitive skin.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days domestically, while international shipping may take 7-14 business days.
Do you test your products on animals?
Absolutely not. Paullie Skin is 100% cruelty-free and we are committed to ethical sourcing and production for all our skincare essentials.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it within 30 days for a full refund or exchange.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your products vegan?
Most of our products are vegan. You can find a full list of ingredients on each product page to ensure they meet your personal lifestyle preferences.